Shipping & Returns

Simon’s Jewellery put our customer satisfaction as our number one priority and we aim to provide you with an exceptional experience.



Shipping Policy

Shipping cost is non-refundable

Additional one week for sizing requires

No orders will be shipped outside of Canada

Shipment depends on stock availability, up to four weeks



Returning Your Online Order

All discounted and special order items are FINAL SALE

The shipping charges are non-refundable

Shipping charges to return any item are at the customer’s expense

Any item that has been modified, resized or is not in resale condition are FINAL SALE

Online purchases CANNOT be refund at retail store. It can only refund by online system